Frequently Asked Questions

Clamsi is a private B2B fashion marketplace that connects wholesale fashion suppliers with verified buyers. Suppliers create their own digital showroom and invite their customers to browse, order, and reorder — all from one platform.

Yes. The Starter plan is completely free with 0% commission. You get full access to the seller dashboard, AI-powered product upload, and the AI Sales Engine. You only need to choose a paid plan after you receive your first order — no time limit, no pressure.

Click "Get Started" on the homepage, choose "I'm a Supplier", and follow the 4-step registration: enter your business details, verify your mobile number via OTP, and complete your profile. Your showroom will be ready in minutes.

Click "Get Started", choose "I'm a Buyer", and complete the registration steps. Once registered, you can browse suppliers and access exclusive wholesale fashion collections by invitation.

AI tokens power smart features like automated product upload (via photo or description), session analysis, and personalised product recommendations. The Starter plan includes 1,000 tokens on signup. Paid plans receive monthly token credits. You can also purchase additional tokens from your seller dashboard.

Simply take a photo of your product or provide a short description. Our AI analyses the image, generates a title, description, category, and suggested attributes automatically. You review and publish — no manual data entry needed.

The AI Sales Engine analyses customer browsing behaviour in real time — which products they view, how long they spend, what they scroll past. It then generates personalised recommendations and insights to help you convert more visitors into buyers.

No. All plans — including the free Starter plan — have 0% commission. You keep your full margin on every sale.

Clamsi supports Stripe for secure card payments. Buyers can pay via Visa, Mastercard, and other major cards. Additional payment methods may be available depending on your region.

Yes. You can upgrade or downgrade your plan at any time from your seller dashboard. Changes take effect on your next billing cycle.

Paid plans (Growth at €79/month, Pro at €149/month) are billed monthly through Stripe. You can manage billing, update payment methods, and view invoices from your seller dashboard.

Yes. All data is encrypted in transit and at rest. We use Stripe for payment processing (PCI-DSS compliant) and never store card details on our servers. Your product catalogue and customer data remain private to your showroom.

Yes. Clamsi supports video uploads in your media gallery. Videos are automatically transcoded for optimal playback across all devices and verified by AI for business relevance.

Your showroom has a unique URL that you can share with your customers. You can also invite customers directly from your dashboard. Only verified buyers can browse and place orders.

Clamsi supports multiple languages including English, Greek, Lithuanian, Danish, and more. The platform automatically detects your preferred language, and you can change it anytime from the header.

You can reach us through the Contact page on our website or via the live chat feature in your seller dashboard. Paid plan subscribers receive priority support with faster response times.