1. Introduction
Clamsi ("we", "our", "us") operates the clamsi.com platform — a private B2B fashion marketplace connecting wholesale fashion suppliers with verified buyers. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our platform.
By accessing or using Clamsi, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
2. Data We Collect
We collect the following categories of personal data:
- Account Information: name, email address, mobile number, business name, address, city, ZIP code, and country when you register as a supplier or buyer.
- Verification Data: mobile number and OTP codes used during account verification.
- Transaction Data: order details, payment history, and invoices. Payment card details are processed securely by Stripe and are never stored on our servers.
- Usage Data: pages visited, products viewed, time spent on pages, search queries, and browsing patterns to improve our AI-powered recommendations.
- Device & Technical Data: IP address, browser type, operating system, and device identifiers.
- Media Uploads: product images and videos uploaded to your showroom.
- Communications: messages sent through our contact form or support channels.
3. How We Use Your Data
We use your personal data to:
- Create and manage your account (supplier or buyer)
- Process orders and facilitate transactions between suppliers and buyers
- Verify your identity via mobile OTP
- Power AI features including smart product upload, session analysis, and personalised product recommendations
- Send order confirmations, account notifications, and service updates
- Improve our platform, fix bugs, and develop new features
- Ensure platform security and prevent fraud
- Comply with legal obligations
4. AI Features & Data Processing
Clamsi uses artificial intelligence to enhance the platform experience:
- AI Product Upload: analyses product images to generate descriptions, categories, and attributes automatically.
- AI Sales Engine: analyses anonymised browsing behaviour to generate personalised recommendations for buyers and actionable insights for suppliers.
- Session Analysis: processes browsing patterns to understand customer preferences. This data is aggregated and used to improve the shopping experience.
AI processing is performed using your data only within the context of the Clamsi platform. We do not sell AI-generated insights to third parties.
5. Data Sharing
We do not sell your personal data. We share data only in the following circumstances:
- Between Suppliers and Buyers: when a buyer places an order, the supplier receives the buyer's shipping details necessary to fulfil the order.
- Payment Processing: Stripe processes payment transactions securely under their own privacy policy.
- Legal Requirements: when required by law, regulation, or legal process.
- Service Providers: trusted third-party services that help us operate the platform (hosting, email delivery, analytics), bound by data processing agreements.
6. Data Security
We implement appropriate technical and organisational measures to protect your data:
- All data is encrypted in transit using TLS/SSL
- Payment processing is handled by Stripe (PCI-DSS Level 1 compliant)
- Access to personal data is restricted to authorised personnel only
- Regular security reviews and updates are performed
7. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. If you close your account, we will delete or anonymise your data within 90 days, unless retention is required by law.
8. Your Rights (GDPR)
If you are located in the European Economic Area (EEA), you have the following rights:
- Access: request a copy of the personal data we hold about you
- Rectification: request correction of inaccurate data
- Erasure: request deletion of your personal data ("right to be forgotten")
- Restriction: request that we limit processing of your data
- Portability: request your data in a structured, machine-readable format
- Objection: object to processing based on legitimate interests
To exercise any of these rights, please contact us at support@clamsi.com.
9. Cookies
Clamsi uses cookies to:
- Keep you signed in (session cookies)
- Remember your language and currency preferences
- Remember trusted devices for faster login
- Analyse platform usage via Google Analytics
You can manage cookie preferences through your browser settings.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new effective date.
11. Contact Us
If you have questions about this Privacy Policy or your personal data, contact us at:
Email: support@clamsi.com
Website: clamsi.com/contact-us
Last updated: March 2026
